Call

Validate a user's number and send a one time password via call to their phone to verify they have possession.

This service is asynchronous

The PhoneMatch OTP delivery services are asynchronous which means you will make an initial call to send the OTP and receive a response and a second call to validate the user's OTP entry against what was sent.

1. Initial Request - Send the phone number with other options via the Initial Request Instructions below and when successful you will receive a response with a template that includes a token value.

2. OTP Validation Request - Send the template returned in the initial request including the token and the user's OTP entry back to the system for final match result.

As part of this process you are also validating the number the user provided since the service will not send to invalid phone lines.

PhoneMatch5.0.Call (initial request)

POST https://production.idresponse.com/process/comprehensive/gateway

Initial request details

Request Body

Name	Type	Description
user*	string	Your account's API username
pass*	string	Your account's API password
service*	string	The service name (PhoneMatch5.0.Call)
reference	string	A unique identifier for your customer
target	object	The individual being sent for verification
fn*	string	The target's first name
ln*	object	The target's last name
phone*	string	The target's street address (line 1 and line 2)
options	object	the target's city
outofband	object	The target's state
do_not_send_to_types	array	A list of line types that the message will not be delivered. Possible values are:mobile landline voip

200 Transaction processed and result returned

{
  "output": {
    "outofband": {}
  },
  "meta": {
    "confirmation": 57984073,
    "reference": "12345",
    "service": "PhoneMatch5.0.Call",
    "timestamp": "2019-01-07 12:35:09",
    "company": "Company ABC, Inc.",
    "user": "[e-mail]"
  },
  "result": {
    "action": "PENDING",
    "detail": "MORE INFORMATION IS REQUIRED",
    "issues": []
  },
  "continuations": {
    "outofband": {
      "url": "/process/continue",
      "template": {
        "token": "o76m3nvz94jvaatfsmespzgx3qkzjjl1",
        "codematch": {
          "key": null
        }
      },
      "instructions": "A code has been delivered to the provided number.  Please resubmit the code to complete the transaction."
    }
  }
}

Sample Initial Request Body

{
    "user": "[e-mail]",
    "pass": "PASSWORD",
    "service": "PhoneMatch5.0.Call",
    "reference": "12345",
    "options": {
        "outofband": {
            "do_not_send_to_types": ["voip", "mobile", "landline"],
            "country": {
			"blacklist": ["ISO2 Country Code"], //countires you do not want to send codes  
                	"whitelist": ["ISO2 Country Code"] //countires you only want to send codes
		}
        }
    },
    "target": {
        "fn": "John",
        "ln": "Smith",
        "phone": "2015106000"
    }
}

Action and Detail Responses Initial Request

The following are all values that will be returned in the result object of the response.

Action	Detail	Description
FAIL	SUPPRESSED SENDING CODE	The phone line type was detected as one of the line types passed in the options object in the do_not_send_to_types array
FAIL	FAILED TO SEND TO NUMBER	An issue occurred during password delivery and it never reached the user
FAIL	DATA CHECK FAILED	The phone number is invalid and the code could not be sent
PENDING	TRANSACTION REQUIRES FURTHER ATTENTION	The line type is not in the do_not_send_to_types array, the number is valid and the SMS was sent to the user. The transaction is now waiting for submission of the OTP for final matching

PhoneMatch5.0.Call (OTP validation request)

POST https://production.idresponse.com/process/continue

OTP validation request details

Request Body

Name	Type	Description
token	string	The token returned in the initial request response
codematch	object	An object that contains the key with the user's OTP entry
key	string	The user's OTP entry

200 OTP match completed and response returned

{
    "final": {
        "template": {
            "token": "1x6mvu6b4kuwonduqw8b1nsj7jpxgaza"
        },
        "url": "\/process\/status"
    },
    "meta": {
        "company": "Veratad Technologies, LLC",
        "confirmation": 96197373,
        "reference": null,
        "service": "PhoneMatch5.0.SMS",
        "timestamp": "2020-07-10 10:46:08",
        "user": "[e-mail]"
    },
    "output": {
        "codematch": {
            "key_matched": true
        }
    },
    "result": {
        "action": "PASS",
        "detail": "ALL CHECKS PASSED",
        "issues": []
    }
}

Sample OTP Validation Request Body

{
    "token": "o76m3nvz94jvaatfsmespzgx3qkzjjl1",
    "codematch": {
        "key": "12345"
    }
}

Action and Detail Response OTP Validation Request

Action	Detail	Description
FAIL	FAILED OUT-OF-BAND CHECK	The number is valid, the line type was not found in the do_not_send_to_types array, the OTP was successfully sent, the user entered the OTP and the OTP entered DID NOT match the OTP sent.
PASS	ALL CHECKS PASSED	The number is valid, the line type was not found in the do_not_send_to_types array, the OTP was successfully sent, the user entered the OTP and the OTP entered matched the OTP sent.

Rules

PhoneMatch+SMS will process with the default base ruleset:

The base ruleset will return a PASS when:

• The phone number is valid

• The phone line type is not found in the do_not_send_to_types array

• The OTP was sent successfully

• The user OTP entry matched the OTP sent

The base ruleset will return a PENDING when:

• The phone number is valid

• The phone line type is not found in the do_not_send_to_types array

• The OTP was sent successfully

• The transaction is waiting for submission of the user's OTP entry

The base ruleset will return a FAIL when:

• The phone number is not valid

• The phone line type is found in the do_not_send_to_types array

• The OTP was not sent successfully

• The user OTP entry did not match the OTP sent