Manual Review
Register a document with the Veratad Manual Review Team and then poll for the status.

This service is asynchronous

The manual review service includes two requests:
  • Initial Request - make an HTTPS POST request with the below body parameters to register the document with the Veratad Manual Review Team. The response for this request will include polling instructions with a unique token for the request.
NOTE: The total payload of the initial request can not be greater than 10mb in size.
  • Polling Request - make an HTTPS POST request with the template returned from the initial request to find the user's final status. The majority of manual reviews will take 90 seconds to complete, but this is not guaranteed, so continue to poll until you receive the final status.
post
https://docs.idresponse.com
/process/comprehensive/gateway
DCAMSPLUS5.0.Manual (Initial Request)

Sample Initial Request Body

{
"user": "[email protected]",
"pass": "PASSWORD",
"service": "DCAMSPLUS5.0.Manual",
"reference": "12345",
"rules": "additional matching rules",
"target": {
"license": { // this object will accept any identity document i.e. driving license, identity card or passport.
"front": "base64 encoded image file",
"back": "base64 encoded image file"
},
"age": "21+",
"fn": "John",
"ln": "Smith",
"dob": "19870621",
"test_key": "dcams_manual_review_completed"
}
}

Test Key Initial Submission Scenarios

Use the test_key attribute to test the service. When the test_key is provided the system will return a known canned response (regardless of the image provided) and these transactions are free of charge.
test_key
description
dcams_manual_review_completed
Returns a document output when sending template to process/continue
dcams_manual_review_processing
Will only return a processing state when sending template to process/continue
dcams_manual_review_error
Will return an error state and FAIL when sending template to process/continue

Action and Detail Responses For the Initial Request

The following are all values that will be returned in the result object of the initial response.
Action
Detail
Description
PENDING
MORE INFORMATION IS REQUIRED
The document was accepted and is currently going through manual review process.
FAIL
SERVICE CANNOT BE COMPLETED
There was an issue with the submitted document and it cannot go through the manual review process.

Possible Status Responses

On the initial request the status will always be PROCESSING or ERROR. You will only see COMPLETED during a polling request.
status
description
COMPLETED
The manual review is complete
PROCESSING
The manual review is processing
ERROR
The manual review resulted in error
post
https://docs.idresponse.com
/process/continue
DCAMSPLUS5.0.Manual (Polling Request)

Sample Polling Request Body

{
"user": "[email protected]",
"pass": "PASSWORD",
"polled": {
"status": "PROCESSING",
"test_key": "dcams_manual_review_pass",
"expiry": "2020-07-03 10:29:35"
},
"token": "37a0dvjedoyiovnwyhixf49cxm9a45la"
}

Test Key Polling Response Scenarios

test_key
description
dcams_manual_review_pass
When submitted the polling action will be PASS
dcams_manual_review_fail_expired
When submitted the polling action will be FAIL and detail will be DOCUMENT IS EXPIRED
dcams_manual_review_fail_age
When submitted the polling action will be FAIL and detail will be DOCUMENT AGE CHECK FAILED
dcams_manual_review_fail_not_valid
When submitted the polling action will be FAIL and detail will be NOT A VALID DOCUMENT
dcams_manual_review_fail_not_verified
When submitted the polling action will be FAIL and detail will be DOCUMENT NOT VERIFIED
If you are using one of the additional rule sets and want to get a REVIEW then just send the dcams_manual_review_pass key and change one of the target attributes to something that does not match the test case returned.

Action and Detail Responses for the Polling Request

action
detail
description
FAIL
NOT A VALID DOCUMENT
The document is not valid or visible or is cut off
FAIL
DOCUMENT IS EXPIRED
The expiration date on the document is in the past
FAIL
DOCUMENT NOT VERIFIED
The document is not verified
FAIL
DOCUMENT AGE CHECK FAILED
The Date of Birth on the document does not meet the minimum age requirement
REVIEW
TRANSACTION REQUIRES FURTHER ATTENTION
One of the matching rules was not met (this only happens when using an additional rule set)
PASS
ALL CHECKS PASSED
The document is valid, is not expired, the Date of Birth meets the minimum age requirement and additional matching rules all passed.

Issues Responses for the Polling Request

When a transaction returns as REVIEW then there will be a list of issues. This list can include any of the below values. For this service the REVIEW action will only return if you are not using the base rule set.
Issue
Description
FIRST NAME DOES NOT MATCH THE DOCUMENT
The target's first name does not match the first name discovered on the document
LAST NAME DOES NOT MATCH THE DOCUMENT
The target's last name does not match the last name discovered on the document
DOB DOES NOT MATCH THE DOCUMENT
The target's DOB does not match the DOB discovered on the document

Rules

DCAMSPLUS5.0.Manual will process with the default base ruleset unless a rule set value is supplied:
The base ruleset will return a PASS when:
  • The document is valid
  • The document is not expired
  • The Date of Birth on the document meets the age requirement
The base ruleset will return a REVIEW when:
  • The base rule set it not used
  • One or more of the target attributes do not match the document.
The base ruleset will return a FAIL when:
  • The document is not valid
  • The document is expired
  • The Date of Birth on the document does not meet the age requirement

Additional Rule Sets

You can set a new rule set.
Rule Set Name
Description
DCAMS5_0_Manual_Review_RuleSet_NAME_DOB
Base Ruleset + Name and DOB on target must match the document
DCAMS5_0_Manual_Review_RuleSet_NAME
Base Ruleset + Name on target must match the document